WhatsApp:
(16) 3221-6500
Service Hours:
Monday to Friday: 8 AM to 8 PM (Brazil)
Saturday: 9 AM to 6 PM (Brazil)
Customer Service
At Baldan Customer Service, you have all the necessary support for Maintenance, Technical Assistance, and expert guidance on our products.
Choose the best way to get assistance
We’re here to listen to you! Send us your questions, suggestions, or complaints and receive fast and dedicated support to ensure your satisfaction.
Customer Service Channels
Personalized support and agile solutions to ensure the best performance of your Baldan machines, with specialized assistance whenever and wherever you need it.
E-mail:
contato@baldan.com.br
Service Hours:
Monday to Friday: 8 AM to 8 PM (Brazil)
Saturday: 9 AM to 6 PM (Brazil)
Telefone
Telephone:
(16) 3221-6500
Service Hours:
Monday to Friday: 8 AM to 8 PM (Brazil)
Saturday: 9 AM to 6 PM (Brazil)
Baldan After-Sales
We have an After-Sales Department that works directly in the field, meeting the needs of customers and users of Baldan products.
Customer Support and Experience
Check important documents or share your feedback on our services.
Parts Catalog and Manuals
We provide updated parts catalogs and technical manuals to help you identify and acquire original Baldan components. Access the catalogs online or download them for printing as needed.
Access now
Satisfaction Survey
We provide updated parts catalogs and technical manuals to help identify and acquire original Baldan components. Access the online catalogs or download them for printing as needed.
Acess now
Whistleblower Channel
Baldan offers an external channel for submitting reports, available via toll-free phone call (0800), website, or mobile app. This channel is available 24 hours a day, 7 days a week.
Access now
National / Export Service
To provide proper service to all customers and users of Baldan products, the company has an After-Sales Department that works directly in the field to meet their needs.
WhatsApp:
(16) 3221-6500
Service Hours:
Monday to Friday: 8 AM to 8 PM (Brazil)
Saturday: 9 AM to 6 PM (Brazil)
E-mail:
posvenda@baldan.com.br
Service Hours:
Monday to Friday: 8 AM to 8 PM (Brazil)
Saturday: 9 AM to 6 PM (Brazil)
Phone
Telephone:
(16) 3221-6500
Service Hours:
Monday to Friday: 8 AM to 8 PM (Brazil)
Saturday: 9 AM to 6 PM (Brazil)
Technical Assistance
At Baldan, we understand how valuable field time is. That's why we offer fast and specialized technical assistance to ensure your equipment operates at maximum efficiency, minimizing downtime and boosting productivity.
If it’s Baldan, Baldan takes care
A commitment to quality, safety, and expert support to ensure the best performance of your Baldan equipment at every stage.
Easy and secure payment
Check service costs before requesting. For out-of-warranty products, we offer simple and secure payment methods, giving you peace of mind.
Original parts and factory warranty
We use only original Baldan parts, ensuring quality and durability. After the product's warranty expires, you’ll receive an additional 90-day warranty on the performed service.
Certified expert team
Our technicians are trained and certified, focused on quality and efficiency in supporting agricultural machines and equipment, both under and out of warranty.
Convenient service
Schedule and track your technical assistance request directly on our website, available 24/7 for your convenience.
Specialized Support Across Brazil
Our technical support network covers the entire country, with trained professionals ready to meet your needs, whether for preventive or corrective maintenance of our agricultural equipment.
WhatsApp:
(16) 3221-6500
Service Hours:
Monday to Friday: 8 AM to 8 PM (Brazil)
Saturday: 9 AM to 6 PM (Brazil)
E-mail:
contato@baldan.com.br
Service Hours:
Monday to Friday: 8 AM to 8 PM (Brazil)
Saturday: 9 AM to 6 PM (Brazil)
All you need to drive in the field
Information and services created to be with you every step of the way
Catalogs
Access complete materials with detailed technical information and usage instructions for Baldan products, ensuring optimal use and performance in your operations.
